Chiang Mai, Thailand hotel terrible.

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Chiang Mai, Thailand hotel terrible.

Postby bkinley » Thu Dec 27, 2012 12:34 pm

http://www.tripadvisor.ca/Hotel_Review- ... g_Mai.html

This is the hotel used for the chiang mai golden triangle trip.

- very stained sheets/towels
- no safe in the room
- multiple lights burned out in room
- no hot water, mildly lukewarm giving it plenty of time to warm up
- very musty
- specified a double bed, got two singles
- characterless IMO

My wife and I have travelled through 50+ different countries staying in places both great and humble. We travel extensively and were excited to use a gap tour for the first time but really dislike the fact that we're pretty much stuck here for three days.

Anyways, my suggestion is:

Replace this hotel on the intinary. :D
Last edited by bkinley on Fri Dec 28, 2012 12:21 am, edited 2 times in total.
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Re: Chiang Mai, Thailand hotel terrible.

Postby sinecure » Thu Dec 27, 2012 6:48 pm

Thank you for your feedback, it's by travelers letting us know these things we can made adjustments.

I've forwarded on your comments to the Customer Service Team.

Thanks again! :)
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Re: Chiang Mai, Thailand hotel terrible.

Postby sinecure » Thu Dec 27, 2012 6:53 pm

On a personal note, I believe we stayed with them on our golden triangle trip a few years ago. If so it's unfortunate if it has fallen into disrepair. It was one of our more favorable hotels.
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Re: Chiang Mai, Thailand hotel terrible.

Postby bkinley » Thu Dec 27, 2012 8:44 pm

sinecure wrote:On a personal note, I believe we stayed with them on our golden triangle trip a few years ago. If so it's unfortunate if it has fallen into disrepair. It was one of our more favorable hotels.


We peeked in another room someone else in our group has and it's much better, so it could be a little luck of the draw. Oh well. Our guide is the nicest man on the planet and we're having fun aside from that :D
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Re: Chiang Mai, Thailand hotel terrible.

Postby sinecure » Thu Dec 27, 2012 8:46 pm

Glad to had a good guide, may I ask who you had?

How was the rest of the trip? :mrgreen:
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Re: Chiang Mai, Thailand hotel terrible.

Postby Customer_Service » Mon Dec 31, 2012 12:28 pm

Hi bkinley,

Thanks for letting us know! Sounds less than desirable to say the least! We have our crack team in Bangkok looking into this, and our Lead With Service culture will be all over this. We will be better because you took the time to let us know. Thank you.
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Re: Chiang Mai, Thailand hotel terrible.

Postby bkinley » Mon Dec 31, 2012 1:30 pm

Customer_Service wrote:Hi bkinley,

Thanks for letting us know! Sounds less than desirable to say the least! We have our crack team in Bangkok looking into this, and our Lead With Service culture will be all over this. We will be better because you took the time to let us know. Thank you.



Thanks!

We had a great hotel in Chiang Rai, so that was fantastic.

Just finished our third night in Chaing Rai and we had a fantastic time with our guide and on the tour. I think the feedback on the Chaing Mai hotel still stands (second time there the mattress on my bed was collapsed, blood stains on the towels :cry: ) lol..

Thanks for getting back to us :)
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Re: Chiang Mai, Thailand hotel terrible.

Postby bkinley » Mon Dec 31, 2012 1:35 pm

sinecure wrote:Glad to had a good guide, may I ask who you had?

How was the rest of the trip? :mrgreen:


His nickname is Mr. yo. (pee yo kanthep).
Super nice guy, easy to travel with.
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