ordering brochures a nightmare!

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ordering brochures a nightmare!

Postby Powell2002 » Sun Nov 23, 2008 3:00 pm

Anybody else had problems ordering GAP brochures? It looks pretty easy but it is impossible... I have been trying for a few days, on different computers, and the result is... none.
Is GAP doing it on purpose to save money? Do they have computer problems?

I don`t know... And I don`t get any replies to my questions in "contact us".


If any GAP employee is reading that post, could you please get in touch? I would like to be able to plan my next trip...

Take care,

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Re: ordering brochures a nightmare!

Postby kriskupn » Sun Nov 23, 2008 3:21 pm

Nope, I ordered my brochure and had it within a week. No problems here.

Good luck!
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Re: ordering brochures a nightmare!

Postby jimshu » Sun Nov 23, 2008 3:50 pm

No problems ordering mine.
Had to wait until the New Zealand distributors actually landed them,and then they could despatch them.
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Re: ordering brochures a nightmare!

Postby Zuleika » Tue Nov 25, 2008 2:36 pm

No problems in the UK, mine came pronto.
Which country are you in?? And does GAP have a representative in that Country, if not that may be your problem.
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Re: ordering brochures a nightmare!

Postby Customer_Service » Tue Nov 25, 2008 4:02 pm

25 November 2008

Hi powell2002, thanks for letting us know. Other orders have been received and processed. Please drop us a line at customerservice@gap.ca with your request and mailing details, and we will ensure you receive the brochure(s) you are after.
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