Anyone Else have GAP Duplicate Billing Problems?

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Anyone Else have GAP Duplicate Billing Problems?

Postby csfarrelly » Wed Aug 06, 2008 9:10 am

Hi --

I've had two incidences where GAP has billed me too many times for one charge. (I was billed twice for my initial trip booking and had to resolve it. Then when my travel insurance was reissued, I was accidentally charged NINE times for the change fee and am having to go through the same thing as before.)

I'm just curious -- have other people had this experience with GAP? I didn't make to much of an issue out of the first duplicate charge situation because mistakes happen, but now that it's happened to me twice, I'm wondering if this is a larger problem GAP needs to look into?
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Re: Anyone Else have GAP Duplicate Billing Problems?

Postby Customer_Service » Wed Aug 06, 2008 1:03 pm

Please refer to the following link for a full discussion on this point:

viewtopic.php?f=46&t=7367
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